Gamification in Sales & Customer Service
Authors: Dr. Ulrich Döpke, Edmund Komar, Dr. Martin Möhrle and Roman Rackwitz
Analysis of Potential, Concept Design and Implementation Support for the Integration of Gamification Elements in Sales & Customer Service Processes
Content of the whitepaper:
- Typical Project Objectives & Selected Business Cases
- Getting Serious About Fun – Principles & Approaches of Gamification
Related topics:
Enterprise Gamification