Gamification in Sales & Customer Service

Gamification in Sales & Customer Service

Authors: Dr. Ulrich Döpke, Edmund Komar, Dr. Martin Möhrle and Roman Rackwitz

Analysis of Potential, Concept Design and Implementation Support for the Integration of Gamification Elements in Sales & Customer Service Processes

Content of the whitepaper:
  • Typical Project Objectives & Selected Business Cases
  • Getting Serious About Fun – Principles & Approaches of Gamification

Related topics:
Enterprise Gamification

7. März 2021